CUSTOMER PORTAL

Sign in to access your projects

Monitor live show systems, submit support tickets, download firmware, and access training—everything you need to run your Northstar deployment from one secure portal.

YOUR PORTAL INCLUDES

Everything you need in one place

A unified workspace for your operational team—monitor your shows, manage tickets, and stay current with firmware and training.

My Projects

Track build progress, milestones, budget, and device deployment across all your venues in real time.

My Devices

See every Helm, Polaris, and Bridge node deployed across your sites with live telemetry and uptime.

Support Tickets

Open tickets, view history, and message your assigned engineer with SLA tracking on every issue.

Documentation

Wiring diagrams, integration guides, API references, and best practices for every Northstar product.

Downloads

Latest firmware, HelmOS releases, and software for TrueNorth, Compose, and Cuemaster.

Training

On-demand video courses, certification paths, and hands-on labs for operators and integrators.

NEED AN ACCOUNT?

Request portal access

If your company has a Northstar deployment, ask your account manager for portal credentials.

Contact your account team